Absolutely! We are happy to wrap up your order and have it ready to be picked up in our shop. Please leave a note on your order and we will make the necessary adjustments. Any order placed online will be…
So sorry, but our patterns are intended for personal enjoyment, not commercial gain. We hold to that rule for large companies and—unfortunately—we have to hold to it for individual knitters, too. You may knit Churchmouse patterns to sell for charity,…
We're happy to wind your yarn on request at no charge. Please note that wound yarn cannot be returned.
When we ship to an address in the state of Washington, the appropriate sales tax will automatically be added. We pass that amount on so that the state can pay our teachers, build our roads, etc.
We do not include the pattern with our projects because many Churchmouse customers buy more than one colorway, and they shouldn't have to pay for the same pattern each time. That's why we call our offerings 'projects' and not 'kits.'…
Every monitor (and every system) shows colors differently, so we cannot guarantee that your monitor is showing what we see here at the shop. That said, here's how we do our best to depict true colors of yarn: when we…
If your order has not yet been shipped, we would be happy to add to your order. Simply send a note to orders@churchmouseyarns.com or give us a call with your order number and which items you would like to add.…
For security reasons, our shopping platform recognizes each customer by their email address. This means that every time you use your email address to place an order or sign up to receive our weekly emails, it is recorded in our…
When your package is shipped, you'll receive a note with a link to a webpage that will allow you to track it in transit. U.S. addresses usually receive the package within two or three business days. Canadian addresses, because of…
You can easily access any pattern that you've purchased in the past on our website, wherever you have internet access! Simply click on the "My Account" link, and sign in with your email address and password. You will see a…