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What is your return policy?

We want you to be delighted with anything you receive from us. You may return any Churchmouse purchase in its original condition for a full refund. Please note that wound yarn or sale items cannot be returned. Postage is your responsibility unless it was our error. Our open return policy is a good reason to hang on to your receipt. There is no time limit on returned items.

Send all returns and exchanges to:

Churchmouse Yarns & Teas
179 Madrone Lane, Suite 100
Bainbridge Island, WA 98110

Please include your receipt or packing slip. If you no longer have it, please include a way for us to know who shipped the merchandise back to us:

  • your email address
  • your phone number
  • your shipping address

 

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